Terms of Sale & Shipping Information

1. Marshall Americana reserves the right to accept or reject any or all purchase orders. All sales are for cash and final. No refunds are accepted unless item arrives damaged or missing (see below), or is proven to be a reproduction, in accordance with the terms stated on our Authenticity page. Full payment is due via Pay Pal before Marshall Americana ships any item. If you would rather pay for an item via check or money order, you may do so by making your check payable to Marshall Americana, and sending your payment to:

Marshall Americana
P.O. Box 581801
Elk Grove, CA 95758-9997

Please note: Item will not ship until your check has been received, deposited, and cleared by the bank.

2. Buyer will pay packing and postage costs on all items as well as insurance costs on all items costing over $100.00. All packages under $100.00 in value are sent uninsured at purchaser’s risk of damage or loss, unless purchaser specifically requests insurance before the time of purchase or includes the cost of insurance in their payment. Please refer to the chart below to calculate the amount of money to add if you would like insurance. All costs for insurance will be included in the shipping estimate for items costing $100.00 or more.

Item ValueUSPS Insurance Cost
$0.01 to $50 $1.80
$50.01 to $100 $2.30

3. We ship U.S.A. orders via United States Postal Service (USPS) unless you contact us prior to payment and request United Parcel Service (UPS) or Fed Ex. Please note that this will incur an additional handling fee of $1.50 to cover costs of new shipping material and transportation to a shipping facility to provide you with an accurate pricing estimate & shipment.

4. ALL INTERNATIONAL PURCHASES WILL HAVE A SHIPPING PRICE DIFFERENT THAN PROVIDED AT CHECKOUT! If you require international shipping, place your order via the Check or Money Order option. Please make sure to include your correct shipping address and we will issue you a new invoice with updated costs for international shipping. Please allow us up to 2 business days in order to provide you an accurate shipping quote. Packages sent outside the U.S.A. are sent via United States Postal Service, 1st Class International. All orders sent outside the U.S.A., regardless of value, will be insured for the value of the items shipped, and the cost of insurance will be included in the cost of shipping provided to you in your new invoice.. Please note: Marshall Americana will declare full value of each package on customs forms along with factual descriptions of items enclosed.

5. If desired, USPS, Fed Ex, or UPS can ship packages with expedited shipping. If you require any special method of shipping such as rush delivery or a signature confirmation upon delivery, please contact us before payment and we can give you an accurate shipping estimate. We will help to accommodate any shipping needs to the best of our ability.

6. Certain items such as books that are newer, heavy, or multiple books together, may be shipped via the United States Postal Service Media Mail.

7. If you have chosen to insure an item (or the value is $200 or more) and the item is damaged in transit or missing from your order, DO NOT DISCARD ANY PACKING MATERIALS. PLEASE EMAIL US IMMEDIATELY at marshallamericana@gmail.com with your name, phone number and email to contact you.

DAMAGE: Keep all packaging (shipping box, packaging materials) as well as the damaged item itself. Marshall Americana will then contact the carrier (UPS, Fed Ex, or USPS) to start the claim process.

LOSS: If a package is lost, we will contact the carrier and request a package tracer. The purpose of the tracer is to provide proof of delivery, or if unable to prove delivery, request a claim for loss. Reimbursement for loss or damage will not occur until the claim process has been concluded, which could take up to 4 weeks.

8. Should Marshall Americana be prevented by theft, fire, or any other reason from delivering any property to the buyer, any liability of ours shall be limited to the amount actually paid for the property by that buyer.